1. Shipping Information
We offer **free delivery** on all orders within the **European Union (EU)**. Your order will be processed and shipped as soon as possible, but please note that delivery times can vary depending on your location.
**Estimated Delivery Time**: Up to **3 months** for delivery within the EU. While we strive to deliver your order as quickly as possible, please be aware that delays can occur during transit, particularly for remote locations or unforeseen circumstances.
2. Shipping Costs
Shipping is **free of charge** for all orders shipped within the EU. There are no additional shipping fees associated with your purchase.
3. Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number, allowing you to monitor the status of your delivery.
4. Returns & Exchanges
If for any reason you are not satisfied with your purchase, we offer a **return and exchange policy** within **14 days** from the date of receiving your item.
To initiate a return, please contact us at support@regnumber.ie with your order details. We will guide you through the process and provide instructions for returning the item.
**Return Shipping Costs**: Customers are responsible for the return shipping. We recommend using a tracked shipping service for returns to ensure it is safely returned to us.
5. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within **7 days** of receiving your order at support@regnumber.ie with a description of the issue and any relevant photos. We will offer a full refund or replacement as per your preference.
6. Exchanges
We currently offer exchanges for damaged or defective items only. If you wish to exchange an item, please contact us, and we will assist you with the process.
7. Refunds
Refunds will be processed to the original payment method within **14 days** of receiving the returned item. Please allow additional time for your bank or payment provider to process the refund.
8. Contact Us
If you have any questions about our shipping or return policies, please contact us at support@regnumber.ie. We are here to assist you with any concerns you may have.